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For instant, comprehensive answers to your questions on any topic, including our services, filing deadlines, technical support, account issues and more, visit our Support Site.

You can search our knowledgebase 24/7. Or, submit a question any time and we'll respond during our live Customer Support hours:

Pre Tax Season Until January 14, 2019

Monday – Friday, 8:30 am – 6:00 pm EST
Saturday & Sunday, Closed

Tax Season January 14, 2019 - January 31, 2019

Monday – Friday, 8:30 am – 8:00 pm EST
Saturday January 19, 11:00 am – 3:00 pm EST
Saturday January 26, 11:00 am – 4:00 pm EST

Post Tax Season February 1, 2019 - January 13, 2020

Monday – Friday, 8:30 am – 6:00 pm EST
Saturday & Sunday, Closed

For fast answers to the most common questions about our service, see Frequently Asked Questions.